Shipping
Free within the United States on orders over $50. Under $50, shipping is a flat $5.95. Orders leave within 1–2 business days and arrive in 3–7 business days. You receive a tracking number when the parcel leaves.
Every plate ships in its printed box with paper inside, packed to travel. It arrives ready to give.
Returns
Unused and in its box, within 30 days, for any reason. Email hello@okiboo.com and we will send a return label.
Once a plate has been used we cannot resell it, so we cannot take it back — with one exception below.
Damaged in transit
Porcelain travels well but not perfectly. If your plate arrives cracked or chipped, send us a photo within 7 days and we will replace it. Keep the box until you have checked it.
Questions
hello@okiboo.com — we answer within one business day.